Whistleblowing Channel

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WHISTLEBLOWING CHANNEL

Prodesa Medioambiente, S.L. and Smart Operations, S.L. will not accept under any circumstance any non-compliance, ethical principles failure or malpractice.

Employees, clients, suppliers, collaborators, interested groups and members of the Management Board of Prodesa Medioambiente, S.L. and Smart Operations, S.L. can use the whistleblower channel to make enquiries related to the Prevention Policy and the Code of Conduct compliance. They can also confidentially report any suspicion, act or omission that could breach the applicable legislation, any irregularity or non-compliance with the values, headlines for action or standards of conduct set in the Code of Conduct, done by a member of Prodesa Medioambiente, S.L. or Smart Operations, S.L in the exercise of their responsibilities in the Company.

Make a complaint

Data (*) mandatory fields.

NAME AND SURNAME*

ID CARD OR PASSPORT*

EMAIL*

COMPANY*

Please, describe all the details and try to be as specific as you can for a correct resolution of the enquiry or complaint you are communicating to the Compliance Committee. Feel free to attach any file to complete the information.

UPLOAD FILE

MESSAGE*

Based on the following categories, select the one you consider more adjusted to your communication.

Breach of the laws or internal regulations of Prodesa Medioambiente, S.L. and Smart Operations, S.L.
Ethical misconduct or conflict of interest by any person subject to the Code of Conduct of Prodesa Medioambiente, S.L. and Smart Operations, S.L.

The approximate resolution period will be as follows:

• Enquiries will be answered within a period not exceeding 10 working days from the receipt of the enquiry. Exceptionally, this period may be extended and in that case, it will be communicated and reasoned to the person making the enquiry.

• Non-compliance communications will be investigated to issue a resolution proposal within a period not exceeding 45 working days from the receipt of the communication. However, this period may be extended and in that case, it will be communicated and reasoned to the person making the enquiry.

The COMPANY assures the strictest confidentiality in reception and processing of personal data provided by website Users through the Internet or any other means. These data will be processed in accordance with the Basic Spanish Law 15/1999 of December, 13, 1999 “Personal Data Protection” (LOPD) and other applicable regulations on the protection of personal data. For more information consult our PRIVACY POLICY. In accordance with the Basic Spanish Law 15/1999, of December, 13, 1999, “Personal Data Protection”, and Directive 58/2002/EC, of 12 July 2002, concerning the processing of Personal Data and Privacy Protection in the electronic communications sector the COMPANY hereby informs its website Users that the personal data obtained by their registering in www.prodesa.net will be stored in an electronic file belonging exclusively to PRODESA MEDIOAMBIENTE S.L.

The use of this form for commercial purposes is not authorized.
Read more: Privacy Policy

* I hereby consent to the processing of my personal data in accordance with the reported purpose.

Thank you for your trust.

Contact us for further information: compliance@prodesa.net